Frequently Asked Questions
Everything you need to know about shopping with Little Crafts London.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard delivery within the UK takes 3-5 business days, while international shipping can take between 7-14 business days depending on the destination.
Do you offer international shipping?
Yes, we ship our handmade crafts worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original, unused condition. Please note that custom or personalized orders are non-refundable unless they arrive damaged.
Are your products handmade?
Many of our items are handcrafted by local artisans in London or sourced from small-scale creators. Please check the individual product descriptions for specific details on how each item is made.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your parcel's journey.